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Why it Matters to Bring Your Car to an Authorized Mercedes-Benz Service Center

The great benefits of having your vehicle checked and maintained by an Authorized Mercedes-Benz Service Center are not known to many car owners. While cost may be considered, it’s definitely an investment that goes a long way. Here are several reasons why going to your Authorized Service Center really matters:

  • You are assured that your Dealership's After-sales Team has mastery of Mercedes-Benz’s guidelines and repair standards. An authorized dealership is best to count on for its expertise on the Mercedes-Benz brand. From the simplest case to the most delicate one, you know that service quality will never be compromised, simply because of the years of experience and compliance to global standards.

  • You are guaranteed that Mercedes-Benz expert technicians are in charge of your car. It is necessary to constantly invest for the training of all technicians’ product and technical know-how to ensure that your vehicle gets the right fix. Thankfully, this proprietary technical information is given exclusively to Mercedes-Benz Dealerships worldwide, and this differentiate them from the rest.

  • Your Authorized After-sales Dealership is equipped with the appropriate software and tools. Your Mercedes-Benz is built with special parts and originally designed components which diagnosis must be strictly done using the right equipment. These tools can only be found on your authorized service center as accredited by Daimler, the parent company of Mercedes-Benz.


Mercedes-Benz Xentry Diagnostic System

  • You are provided with genuine parts. The use of genuine parts gives complete peace of mind, value for money, and mean that your Mercedes-Benz vehicle continue to perform exactly as they were designed to. And this is how an authorized dealer plan about your car, safety-focused, risk-free and conscious on quality.

Mercedes-Benz Genuine Parts

  • You are professionally taken care of. ICATS as an Authorized Mercedes-Benz Service Center for over 2 decades, you are assured that a team of professionals are in-charge of your luxury car. From the technicians, service advisors, customer relations officers, and the management team, trust that your vehicle is handled with utmost care, and you, as the customer, is valued the most.


Mercedes-Benz After-sales team

Clean Air from the AC makes you travel comfortably.


While we drive on the road, a well-maintained air-conditioning system significantly contributes to the comfort and ease of our travel.


This is most true for a tropical country like ours wherein the weather could be extremely hot and humid adding discomfort to our bodies.


And because we know the value of a well-maintained air conditioning system, we have a Special Air-conditioning Cleaning package just for you that includes:

• Cleaning of air conditioner cooling fins (evaporator)

• Use of Mercedes-Benz Genuine Atomizer Interior Cleaner to eliminate odor and microorganisms

• Interior filter replacement – Price of the interior filter varies from vehicle model


With this offer, you are guaranteed that our experts will perform a process that:


• Reliably removes dirt, pollutants, microorganisms and clean the air-conditioning system’s cooling fins

• Instantly treats odors from the vehicle interior

• Effectively eliminates odors from the air-conditioning system

• Uses genuine materials and parts that are safe for people with allergies and asthma – certified by European Centre for Allergy Research Foundation (ECARF)

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